Return and Cancellation Policy

What can I return?

  • You may return any item purchased from Suti Saga that is unused, in new condition.

In case of a return and exchange-

  1. The products should be in the same condition as received with the tags intact.
  2. The return shipment is to be borne by the customer.
  3. Return or exchange should be notified to us within 2 days of receiving the product.
  4. In case of exchange of products, we provide a coupon code which can be utilized anytime within 6 months from the date of issue
  5. After the returned good is processed, you can either get store credit for the amount or exchange for another products.
  6. Generally, returns or exchange are not applicable on discounted products or promotional campaigns

Eligible for Return

  • Your item must be unused & in the same condition in which you received it.
  • It should be in its original packaging accompanied by a proof of purchase.

Cancellation policy

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.